Privacy Policy

Last updated: July 28, 2025

Introduction

Gentle Tide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Gentle Tide when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Tour preferences and special requirements
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and geolocation information
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our tour services
  • Process bookings and payments
  • Communicate with you about our services
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and customer service requests
  • Comply with legal obligations
  • Protect against fraud and unauthorized activity

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to erase your personal information
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: